Urgent appointments
To request an urgent appointment for today or tomorrow (Monday to Friday):
Routine appointments
To request a routine appointment in the next 7 days:
- phone your practice
- use your NHS account (through the NHS website or NHS App) to book a screening test or vaccination
When you get in touch, we’ll ask what you need help with.
We will use the information you give us to choose the most suitable doctor, nurse or health professional to help you.
Alternative Options
Get seen today, for common conditions, without a GP appointment.
Your appointment
However you choose to contact us, we may offer you a consultation:
- by phone
- face to face at the surgery
- on a video call
- by text or email
Appointments by phone, video call or by text or email can be more flexible and often means you get help sooner.
Cancelling or changing an appointment
To cancel your appointment:
- use your NHS account (through the NHS website or NHS App)
- phone us
- reply CANCEL to your appointment reminder text message
If you need help when we are closed
If you need medical help now, use NHS 111 online or call 111.
NHS 111 online is for people aged 5 and over. Call 111 if you need help for a child under 5.
Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.
If you need help with your appointment
Please tell us:
- if there’s a specific doctor, nurse or other health professional you would prefer to respond
- if you would prefer to consult with the doctor or nurse by phone, face-to-face, by video call or by text or email
- if you need an interpreter
- if you have any other access or communication needs
Non-urgent advice: Jess’s Rule
Implementing Jess’s Rule will support our GP teams to manage patients with unclear symptoms, helping to improve quality of care and potentially saving lives by avoiding missed or delayed diagnoses of more serious conditions such as cancer or sepsis.
If you would like to find out more about Jess’s Rule please visit Jess’s Rule: Three strikes and we rethink
Home visits
If you need a doctor to visit you at home, please call the surgery before 1pm whenever possible. This allows us to prioritise and accommodate your request effectively. Home visits are generally reserved for patients who are housebound or unable to attend the surgery due to serious health conditions.
Before a visit is arranged, the doctor may call you to discuss your symptoms and assess your situation. Please note that a phone consultation does not always result in a home visit; in some cases, you may still be asked to come to the surgery if it is deemed more appropriate.
If you have any questions or need further guidance, our reception staff are available to help and provide advice on the best steps to take for your care.
What is Pharmacy First?
Pharmacy First is just one of many NHS schemes which allows patients to receive advice, treatment, and medications for certain minor health conditions directly from your local pharmacy, often without needing to see a GP or book an appointment! It aims to make healthcare more accessible, helping you to get quicker care for minor ailments and advice on a range of illnesses.
Pharmacy First can offer prescription medicine for are:
- impetigo (aged 1 year and over)
- infected insect bites (aged 1 year and over)
- earache (aged 1 to 17 years)
- sore throat (aged 5 years and over)
- sinusitis (aged 12 years and over)
- urinary tract infections (UTIs) (women aged 16 to 64 years)
- shingles (aged 18 years and over)
If you are not within the specified age ranges, a pharmacist can still provide advice and guidance on self-care options, including over-the-counter treatments.