Why do you want to merge Higher Ince and Lower Ince GP practices?
Due to Coronavirus, Higher Ince surgery has been closed to patients since March 2020 as it is being used as a clinic for people with the virus.
Patients have used Lower Ince surgery or other surgeries which we manage, and this has been working well.
We want to ensure that our patients continue to receive high-quality healthcare services and this merger will mean we will have a larger pool of GPs and other clinicians to be available to help patients. It will also allow other services to be run more efficiently and effectively for all patients. But we want to know what you think about this.
What will the benefits be?
There will be many benefits for patients:
· A larger pool of GPs and other clinicians for patients
· A bigger practice can provide more services
· More group consultations, which many patients find useful
· Longer consultations and more choice of appointment times
· We can recruit and retain more clinical staff
· Increased long-term security for the practice
What will change for patients?
Nothing will change with your treatment. You will continue to be treated by the same GPs and other clinicians in the same way. All the other staff in the practice will stay the same. If you need a face-to-face appointment, you will come to Lower Ince surgery as you do now.
The two practices are administered by SSP Health so the same managers will continue to oversee the merged practice. We plan to combine the two web practice pages on our website and our two practice Facebook pages.
Will the opening hours change?
No, they will stay the same.
Will Higher Ince stay closed?
Higher Ince surgery will open again to patients when it is not needed to treat people with Coronavirus.
Will I still be able to get an emergency appointment on the day?
Yes, depending on an assessment of your condition, you will be able to be treated by a GP or other clinician on the same day.
Will I have to wait longer for a general appointment?
No. A bigger practice will mean we will have more flexibility to offer you an appointment to suit your needs more quickly. We hope to be able to offer longer consultations to patients who need them.
Will it be harder to get through on the telephone?
No. We will continue to use our two telephone lines to speak to you. We will continue to use online consultation over the internet, which many people are using successfully.
Will some services be stopping?
No. We hope the practice merger will allow us to offer more services to patients in the future.
When might the merger happen?
If we can proceed with merging the two practices as hoped, we believe this will happen by mid-Summer 2022.
What do you think? We want to know your views
We value your opinions. Please complete the printed survey about the proposed merger and drop it off at Lower Ince surgery or complete it online.
To complete the survey online, please go to:
If you would like to speak to someone about the proposed merger, please telephone Lower Ince Surgery on 01942 481140
Due to Coronavirus, it is currently safer not to talk to patients about this face-to-face, but we will be holding a virtual drop-in session online when people can ask questions about the proposed merger and learn more about it.
This will be held via a video call on Monday 14th February 2022 10:00-12:00
Please use the following Microsoft teams link to join the meeting.
If you have any questions or queries about this drop-in session, please email email@example.com
We are also talking about this with the Patient Participation Groups (PPGs) for Higher Ince surgery and Lower Ince surgery. If you would like to talk to a PPG representative about the proposed merger, please contact 01942 481140