Appointments

01942 481140

Lower Ince

Claire House, Phoenix Way, Ince, Wigan, WN3 4NW

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Lower Ince, Claire House, Ince, Wigan

telephone: 01942 481140

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News from Lower Ince

Children's Initiative - more confident parents!

New and expectant parents, carers and grandparents registered with SSP practices have been hearing from the experts about how to deal with minor children’s illnesses…

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Group Consultations

SSP Wigan Practices introduce a new and more convenient way for Asthmatic and Diabetic patients to have their regular checks. Our expert nursing team lead…

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Patient Groups - Our Sincere Thanks

We are immensely grateful to our PPGs for taking time out of their busy lives to provide valuable insight and suggestions for our practices. As…

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SSP Health donates £10,000 to local hospice

CQC Information

Services Available

  • GP Appointments
  • Nurse Appointments
  • Well Person Checks
  • Elderly Monitoring
  • Antenatal Services
  • Child HealthDevelopmentClinics
  • Child Vaccinations
  • Smoking Cessation Services 
  • Travel Vaccinations 
  • Influenza Clinics (winter time) 
  • Pneumonia Vaccinations 
  • NHS Health Checks 
  • Stroke and Blood Pressure Monitorign
  • Diabetes Testing and Monitoring 
  • Weight Management, Exercise advice and referral 
  • Alcohol advice and referral 
  • Family Planning Advice
  • ECG Clinics 
  • Screening Programmes
 

Patients with Particular Needs

Our premises are fully compliant with DDA (Disability Discrimination Act)
 

EPS (Electronic Prescribing)

The Practice provides electronic prescribing for ease of the patients; please nominate a local pharmacy if you are interested in this service.
 

Repeat Prescriptions

Requests for  repeat prescroptions can be made by bringing your repeat presciption slip (right side of your prescription) into the surgery, or online. Please ask at Reception for more informationregarding registering online. Please do not request repeat prescriptions by telephone as this can result in mistakes. Please ensure we have 48 hours notice to check and issue the prescription. Always request your medication in good time and do not run out.
 

Emis Online

We are now able to offer our patients, who have internet access to book, cancel and change appoointments online and order medication. If you wish to register for this service please speak to Reception staff and they will be able to advise you further.

Other Services

We also provide other services which are not available on the NHS. These services include:
Sickness or Accident Insurance Forms, Private Healthcare Forms, Holiday Cancellation Forms, Fitness to Travel Certificates, HGV, Sports and Driving Medicals. Ask at Reception for more details on fees.
Enhanced Services For This Practice

GP of Choice Scheme - Please be informed that this surgery is not participating in the GP of Choice Enhanced Service Scheme.

Out of Area Scheme - Please be informed that this surgery is not participating in the we are not participating in the Out of Area Enhanced Service Scheme.

GP Appointments

We offer convenient times to see GPs to suit the needs of our patients, these are:
Pre Bookable appointments,  Walk in appointments,  Booked appointments throughout the day,  Home Visits,  Telephone Consultations
 
You can book an appointment by:
Telephone: 01942 481 140
 
Visiting the Surgery
Online Service - Ask at Reception for this service
 
You can book appointments up to four weeks in advance. You will have a choice of GP and can request to see a specific GP.

HCA & Nurse Appointments

We offer convenient times to see our Practice Nurse to suit the needs of our patients, these are:
  • Pre-bookable appointments
  • Booked appointments throughout the day
  • Home visits
  • Telephone consultations
 
You can book an appointment by:
  • Telephone: 01942 481 140
  • Visiting the surgery
 
 
Our Nurse is available for appointments relating to:
  • Anti Cogaulation  
  • Diabetes Testing and Monitoring
  • Monitoring of Respiratory condition such as COPD and Asthma 
  • Heart disease monitoring and annual reviews
  • ECG
  • Stroke and Blood Pressure Monitoring
  • Travel Vaccinations (please ring or complete our request form to find out which ones when making your appointment)
  • Childhood Immunisations 
  • Smoking cessation
  • Well Person Checks
  • Elderly Monitoring
  • Influenza Clinics (winter time)
  • Pneumonia Vaccinations
  • NHS Health Checks
  • Weight Management, Exercise advice and referral
  • Alcohol advice and referral
  • Family Planning Advice
  • ECG Clinics
  • Screening Programmes

Clinics

Victoria Parkinson (Practice Nurse)  is available for a wide range of clinics by appointment only. She offers the following clinics.
  • Diabetes Testing and Monitoring
  • Monitoring of Respiratory condition such as COPD and Asthma 
  • Heart disease monitoring and annual reviews
  • ECG
  • Stroke and Blood Pressure Monitoring
  • Travel Vaccinations (please ring or complete our request form to find out which ones when making your appointment)
  • Childhood Immunisations 
  • Smoking cessation
  • Well Person Checks
  • Elderly Monitoring
  • Influenza Clinics (winter time)
  • Pneumonia Vaccinations
  • NHS Health Checks
  • Weight Management, Exercise advice and referral
  • Alcohol advice and referral
  • Family Planning Advice
  • Sexual Health Services and Contraception advice
  • ECG Clinics
  • Screening Programmes
 
The practice has weekly antenatal clinics on Wednesday morning with the Community Midwife.

Travel Risk Assessment

Our practice nurse holds a travel vaccination clinic for our patients. Please see this page for more information and to fill in the risk assessment form.

 

Blood Tests

We carry out blood test in surgery eveyday before 10.30 with our Nurse & Health Care Assistant

Directions

The practice is located off the roundabout on:
 
Warrington Road
Claire House
Pheonix Way
Lower Ince
Wigan
WN3 4NW
 
Please note the surgery is situated within Claire House lift building which also accommodates a Pharmacy, Mental Health Department and Community Reception that provides services such as paediatric bloods, MRI scanning and ear syringing please ensure your report to the desk titled Lower Ince Surgery SPP when coming to see us.

Out of Hours

Should you require advice or treatment outside of surgery opening hours, there are a number of options available

 

NHS 111

During the hours the surgery is closed our calls will be diverted to NHS 111. Calls to NHS 111 are free from both mobile and landlines. If you have a life-threatening medical emergency during these times please dial 999

Leigh Walk In Centre

Offers healthcare advice and treatment without having to make an appointment, take time off or rearrange your day. You can find it located in the last building to the left hand side of the main entrance at Leigh Infirmary. It is open from 07.00am in the morning to 9.00pm at night, seven days a week. Telephone number 01942 264002. Leigh NHS Walk-in Centre Leigh Infirmary The Avenue Leigh Lancashire WN7 1HW

GP Alliance

For bookable appointments on:

Saturday 10 am to 4pm

Sunday 10 am to 4pm

Monday to Friday 6.30 - 8.30pm

Please call 01942 482 848 to be seen at one of our Wigan partner hub sites

 

Phone number and details are here:

http://www.wigangpalliance.org/home/

Wigan Out of Hours

If you have received your invitation to have your next Cervical screening test and would like to have it done outside of practice hours, Wigan GP Alliance now offer cervical screening appointments at evenings and weekends.

 

To make an appointment please phone 01942 482 848

 

Please see this leaflet for more information

About Practice

Other Practice Information

All GP practices are required to declare the mean earnings (e.g. average pay) for GPs working to deliver NHS services to patients at each practice. The average pay for GPs working in Lower Ince in the last financial year was £48,190.14  before tax and NI. This calculation is for 1 full-time GPs and 2 locum GPs, who has worked in the practice for more than 6 months.

Employee of the Month

Cancelling Your Appointments

Our text-to-cancel services allows you to send a simple text message directly to your practice to cancel your appointment, allowing it to be given to another patient.

By letting us know if you no longer need an appointment, we can ensure we offer as many available appointments as possible. 

Please note that text-to-cancel numbers are not answered and are used for text messaging only.

To cancel by phone

You can cancel by calling the surgery directly on 01942 481140

To cancel by text message

Send 'cancel <your name> <date of appointment>' to 07804 524 417.

Online Services for Lower Ince

Patient Online Services
Service What we offer patients now What we plan to offer patients To be available by
Online Appointment Booking Yes – posters at reception N/A Available now
Online Repeat Prescriptions Yes – posters at reception N/A Available now
Patient Access to GP Summary Record Yes – posters at reception Patient will have access to their online record via the clinical system Available now
Medical Records
Service What we do now What we plan to do To be available by
Summary Care Record (SCR) Yes – posters at reception N/A Available now
Electronic Transfer of Patient Records Yes N/A Available now

How can I start using GP online services?

 

1.     Follow these steps to access GP online services: 

2.     Take photo ID (passport or driving licence) and proof of address (such as a utility bill) to your GP practice and tell them you want to start using their online services. If you do not have any ID then either a member of staff will have to confirm your identity or you may have to answer questions about personal information in your GP record.

3.     Fill in the short registration form that you are given by your practice.

4.     Once you have signed up, you will receive a letter with your unique username, password and instructions on how to log in. 

Patient Participation Groups

The practice has an established patient participation group who meet at the practice; we encourage and welcome all patients to join whether this is part of our 'face to face' group or part of the 'virtual' group. This gives you the opportunity to share ideas and support the practice.

 

Patient Participation Group

Report 2014/2015

Not registered at this practice? Register now to access NHS services

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About SSP Health

SSP Health manages 37 GP practices across the North West and our practices have recorded some of the highest patient satisfaction levels. All SSP practices inspected by CQC are rated as Good or Outstanding. We have locations in Salford, Bolton, Sefton, Cheshire, Cumbria, Tameside, Burnley, Wigan, St. Helens and Widnes.

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Cancel an appointment

So we can offer your appointment to another patient, please let us know if you're unable to make it.

You can use our 'text-to-cancel' service,
find your text to cancel number.