Important information on our practice

Due to the Coronavirus outbreak, our practice is working tremendously hard to ensure your healthcare needs are met while coping with reduced staffing levels and enforcing measures to stop the spread of the disease.
Therefore, in order to make sure our most vulnerable patients are looked after properly, we have to work in bigger teams to give our GPs and other clinicians more flexibility in how and where to treat people.
Our practices will are working together to optimise efficiency, share staff and prioritise the most urgent of cases.
In order to do this, our practice is temporarily moving premises and you will have to visit another site if a face-to-face consultation is needed.
We are pleased to say that our telephone consultations ¬– where you speak to medical staff over the phone – have been incredibly successful and well-received by our patients.
In some cases, we can now also offer video consultations, if you wish and the GP decides it is appropriate. Both can be done without you leaving your home, which reduces your chance of catching Coronavirus.
Our main surgery has now moved to Highfield Hospital, Highfield Road, Widnes, WA8 7DJ.
Our telephone number (0151 511 5730) is staying the same – your call will be redirected to the correct person to help with your enquiry. Our email address –hccg.uptonrockssurgery@nhs.net – is also unchanged.
This measure is only temporary but will be in place for the foreseeable future while the outbreak lasts and the NHS tackles this unprecedented situation.
Please look for information about your practice on its Facebook page and webpage, which you can reach through the main website, www.ssphealth.com
Thank you very much for your understanding, patience and co-operation.