Video highlights hard work of staff during pandemic
SSP Health has produced a video profiling how the organisation has coped with the COVID-19 pandemic across its practices.
The video, narrated by SSP Health CEO David Parry, shows how the surgeries had to quickly change procedures and put into place measures that would help to protect patients and staff from the virus.
This included increasing the number of remote telephone-based appointments for patients; bringing in online consultation to almost all surgeries; and putting into place ‘total triage’ so that reception staff could direct patients to the best clinician for their needs.
The video thanks staff for their dedication and hard work during the pandemic and for still achieving very high NHS targets across SSP Health despite the challenging situation.