The following services are available to all registered patients.
- GP Appointments
- Nurse Appointments
- Well Person Checks
- Child Health Development Clinics
- Child Vaccinations
- Smoking Cessation Services
- Blood Tests
- Find and Treat Monitoring
- Stroke and Blood Pressure Monitoring
- Diabetes Testing and Monitoring
- BMI Monitoring
- Cervical Screening
- Family Planning Advice
- Sexual Health Services
- Baby Clinic
- Travel Risk Assessment
- Respiratory
Extended service available to you
Pharmacy first services
Local pharmacies are available to provide blood pressure and minor illness services. The community pharmacists are available for routine blood pressure checks and can treat conditions for:
- Bites or stings with minor redness or swelling
- Coughs, colds, sore throat, flu-like symptoms, cold sores, mouth ulcers
- Mouth or toothache
- Blocked or runny nose, excess mucus, hayfever
- Earache, ear wax, blocked ear, hearing problems
- Constipation or diarrhoea
- Infant colic, heartburn, indigestion
- Haemorrhoids or rectal pain
- Nausea or vomiting
- Sleep difficulties or tiredness
- Gynaecological issues such as cystitis, itching, discharge or soreness
- Acute pain or swelling such as headache, limb pain or swelling, back pain, migraine, sprains and strains
- Skin issues such as acne, athlete’s foot, dry skin, hair loss, nappy rash, thrush, allergic rash, ringworm, threadworm, scabies, warts, verrucae, wound problems
- Urinary infections (UTIs)
- Sore throat
- Impetigo
- Infected insect bites
- Acute sinusitis
- Acute otitis media
- Shingles
Where is this available: Community pharmacies and via our 24/7 remote pharmacy serviceHow to book: Bookings can be made directly with our patient care advisors or via our website
First Contact practitioner
Our FCP offers appointments for all aspects of musculoskeletal problems. They can assess, advise and treat where possible for problems such as:
- Knee pain
- Back pain
- Joint pain
- Stiffness
- Aches and pains
Where appropriate they can:
- Book scans or X-rays
- Arrange blood tests
- Refer to secondary care
- Provide physio and/or exercise advice
- Arrange/give Joint injections
Where is this available – in practiceHow to book – bookings can be made directly with our patient care advisors. Please note there mau be a waiting list for this service
Advanced Care Practitioner
Our ACPs are available to discuss most common new acute illnesses, including:
- New cough
- Cold symptoms
- Sore throat
- Rash / skin problem
- Urine infections
- Abdominal pain
- Ear pain
- Leg swelling
- Eye problems
- Lumps and bumps
- Sinus problems
- Change in bowels
- Palpitations
- Non-urgent chest pain
ACPs offer a wide range of patient services, including:
- Advice
- Recommend prescription treatment
- Referrals
- Test requests
Where is this available: PCNHow to book: Bookings can be made directly with our patient care advisors
Nursing Team
Our Nursing team include Practice Nurses, Nursing Associates, GP Assistants and Health Care Assistants.Appointments can be made with our nursing team for a wide range of services:
- Long term condition reviews
- Smear tests
- Injections, including travel, contraceptive, prescribed treatments, NHS recommended patient specific vaccinations and childhood immunisations
- Blood tests
- Blood pressure monitoring
- ECGs
- Contraception reviews
- Health checks
- Memory assessments
- Weight management
Where is this available – in practice and PCNHow to book – bookings can be made directly with our patient care advisors.
Nursing Team
Our Nursing team include Practice Nurses, Nursing Associates, GP Assistants and Health Care Assistants.Appointments can be made with our nursing team for a wide range of services:
- Long term condition reviews
- Smear tests
- Injections, including travel, contraceptive, prescribed treatments, NHS recommended patient specific vaccinations and childhood immunisations
- Blood tests
- Blood pressure monitoring
- ECGs
- Contraception reviews
- Health checks
- Memory assessments
- Weight management
Where is this available – in practice and PCNHow to book – bookings can be made directly with our patient care advisors.
Social Prescriber
Our Social prescriber offers appointments for patients who require help and advice with social factors impacting health. This is an essential part of Personalised Care that enables referral to ‘Link Workers’ who can then give patients the time they need while focusing on ‘What matters to me’, which creates a more rounded approach to people’s health and wellbeing. They connect patients to community groups and services for practical and emotional support. Social Prescribing works for a wide range of patients, including those:
- who are lonely or isolated
- with one or more long-term conditions
- who have complex social needs which affect their health or wellbeing (such as housing, benefits, employment or education)
- who need support with their general wellbeing
Where is this available – in practice and PCNHow to book – referrals can be made via our patient care advisors.
Practice Pharmacist
Our pharmacists are available to discuss all aspects of medication.Pharmacists offer a wide range of patient services, including:
- Routine medication reviews
- Structured medication reviews
- Discuss side effects or concerns
- Provide instructions on how best to take treatments
- Give advice on over the counter and self-help treatments
- Review newly started medications
- Prescription alignment
Where is this available – in practice and PCNHow to book – bookings can be made directly with our patient care advisors
Adult Mental Health Nurse
Our Mental Health Nurse offers initial signposting appointments for mental health conditions and reviews for patients recently started on medication. Please note this is a non-urgent service and number of appointments offered are limited.
Services include:
- depression
- anxiety
- other long term mental health conditions
Where appropriate the Mental Health Nurse can:
- review and signpost patients into wider services for support
- assess patients who are suffering with a new mental health presentation
- provide advice
- Refer to other mental health services
- Refer to GP as required
Where is this available – PCN only
How to book – referrals can be made via our patient care advisors. Please note this may take a few days as this is not an urgent service.
Anything urgent, we recommend:
- contacting the Crisis Line/Out of Hours Mental Health Team (24/7): 0800 051 1508
- SHOUT. Text ‘reach’ to 85258 (24/7) age 18 years + Text ‘YM’ to 85258 (24/7) 0-18 years
- Attending A+E (Whiston Hospital) if risks are too high
Advanced Nurse Practitioner
Our ANPs are available to discuss most common New acute illnesses.
- New cough/cold symptoms/Chest infection
- Sore throat
- Rash/skin problem
- Urine infections
- Abdominal symptoms/Change in bowels/constipation
- Ear problems
- Leg swelling
- Eye problems
- Lumps and bumps
- Sinus problems
- Gynaecology problems
ANPs offer a wide range of patient services, including:
- Advice
- Prescription treatment
- Referrals
- Test requests
