Appointments

01204 665354

Shanti Medical Centre

160 St Helens Road, Bolton, BL3 3PH

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Shanti Medical Centre, 160 St Helens Road, Bolton

telephone: 01204 665354

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CQC Information

Services Available

Service Available
  • GP Appointments
  • Nurse Appointments
  • Well Person Checks
  • Elderly Monitoring
  • Antenatal Services
  • Child Health Development Clinics
  • Child Vaccinations
  • Smoking Cessation Services 
  • Travel Vaccinations 
  • Influenza Clinics (in winter time) 
  • Pneumonia Vaccinations 
  • NHS Health Checks 
  • Stroke and Blood Pressure Monitoring 
  • Diabetes Testing and Monitoring 
  • Weight Management, Exercise advice and referral 
  • Alcohol advice and referral 
  • Family Planning Advice 
  • Sexual Health Services and Contraception advice 
  • ECG Clinics 
  • Screening Programmes
 
Patients with Particular Needs
Our premises are fully compliant with DDA (Disability Discrimination Act)
 
EPS (Electronic Prescribing)
The Practice provides electronic prescribing for ease of the patients; please nominate a local pharmacy if you are interested in this service.
 
Repeat Prescriptions
Requests for repeat prescroptions can be made through your preferred healthcare app or dropping off your repeat presciption slip (right side of your prescription) into the surgery postbox, or online.
Please speak to reception for more information regarding registering online.
Pleas do not request repeat prescriptions by telephone as this can result in mistakes and is now not allowed.
Please ensure we have 48 hours notice to check and issue the prescription. Always request your medication in good time and do not run out.
 
Vision Online
We are able to offer our patients, who have internet access to book, cancel and change appoointments online and order medication. If you wish to register for this service please speak to Reception staff and they will be able to advise you further.
 
Other Services
We also provide other services which are not available on the NHS. These services include:
Sickness or Accident Insurance Forms, Private Healthcare Forms, Holiday Cancellation Forms, Fitness to Travel Certificates, HGV, Sports and Driving Medicals. Ask at Reception for more details on fees.  
Enhanced Services For This Practice

GP of Choice Scheme - Please be informed that this surgery is not participating in the GP of Choice Enhanced Service Scheme.

Out of Area Scheme - Please be informed that this surgery is not participating in the we are not participating in the Out of Area Enhanced Service Scheme.

GP Appointments

We offer convenient times to see GPs to suit the needs of our patients, these are:
Pre Bookable appointments,  Book on the day appointments,  Urgent Adult and Children on the day appointments,  Home Visits,  Telephone Consultations, Video Consultations.
 
You can book an appointment by:
 
Telephone : 01204 665354
 
Through our Online Consult facilitiy. Ask at reception for further details on this.
You can book appointments up to four weeks in advance. 
 
Our email address is: ooh.p82609@nhs.net
 
Please note that if you require an appointment over the weekend then we are able to book you an appointment at our local Out of Hours facility which offers appointments with a GP or nurse. Please ask reception if you would like more information. 
 
You can book appointments up to four weeks in advance. You will have a choice of GP and can request to see a specific GP.
 

 

GP Appointments at the Practice


We offer convenient times to see GPs to suit the needs of our patients, these are:
Pre Bookable appointments,  Book on the day appointments,  Urgent Adult and Children on the day appointments,  Home Visits,  Telephone Consultations, Online pre booked appointments. 

 

 

 

Extended Access Appointments, this is when the practice is closed

 

We also offer appoints within the community at the hub located at Deane Medical Centre
These appointments consist of: 
 
Practice Nurse Appointments at Deane Medical Centre
Phlebotomy clinic  Deane Medical Centre
Any other services Deane Medical Centre

 

You can book an appointment by:

Contacting us on 01204 665354 and a receptionist will then book you an appointment.

 

HCA & Nurse Appointments

We offer convenient times to see our Health Care Assistant and Practice Nurse to suit the needs of our patients, these are:
 
Pre-bookable appointments
  • Booked appointments throughout the day
  • Home visits
  • Telephone consultations
 
You can book an appointment by:
  • Telephone 01204 665354
 
Our HCA is available for appointments relating to:
  • ECG
  • Blood Pressure Monitoring
  • Bloods 
  • Smoking cessation
  • Welfare Chats 
  • NHS and NPC Health Checks 
  • Influenza Clinics (winter time)
  • B12 Injections 
  •  Weight Management, Exercise advice and referral
  •  Alcohol advice and referral
  •  Screening Programmes
 
Our Nurse is available for appointments relating to:
 
  • Diabetes Testing and Monitoring
  • Monitoring of Respiratory condition such as COPD and Asthma 
  • Heart disease monitoring and annual reviews
  • Stroke Monitoring 
  • Dementia Reviews 
  • Learning Disability Reviews 
  • Welfare Checks 
  • Travel Vaccinations (please ring or call into the surgery to complete our request form the nurse will then contact you with an appointment)
  • Childhood Immunisations 
  • Post-natal appointments 
  • Elderly Monitoring
  • Influenza Clinics (winter time)
  • Pneumonia Vaccinations
  • Family Planning Advice
  • Sexual Health Services and Contraception advice

Clinics

We have various regular GPs and a Advanced Nurse Practitioner that work throughout the week.
 

Health Improvement Practitioners 

You are  able to book an appointment with our Health Improvement Practitioner for a NHS Health Check. Please contact reception for more information 
 

Mental Health Practitioner 

We are now offering appointments with our Mental Health Practitioner. Please contact reception to book an appointment 
 

Travel Risk Assessment

Our practice nurse holds a travel vaccination clinic for our patients. Please see this page for more information and to fill in the risk assessment form.

 

Blood Tests

The practice will supply you with a blood form if you need a blood test, this will either be given to you at surgery or will be sent to you in the post as part of our Annual Review recall system.
 
Please check whether your form asks you to fast. If you are required to fast, please have only sips of water for 8 hours before the test. Please take any medication as normal.
 
You will need to contact the surgery between 7 to 10 days later to receive the results of your blood test and find out what you need to do next. 
 

Directions

Our medical centre is situated on the A579
 
 
 

Out of Hours

During the hours the surgery is closed our calls will be diverted to the Out Of Hours Service. Calls to 0161 763 8940 are free from both mobile and landlines. If you have a life-threatening medical emergency, please dial 999
 
Please do not attend the A&E Dept for non-emergency problems. 

About Practice

Shanti Medical Centre is open Monday to Friday between the hours of 8am and 6.30pm. This enables the surgery to offer patients a wide range of appointment times to meet their circumstances

We offer extra services and community services such as phlebotomy clinics, childhood immunisation clinics, flu vaccination clinics along with chronic disease management.

If you have any queries our friendly reception team are here to help. If you would like to discuss your query in more depth, our Practice Manager and Assistant Practice Manager are always available.

GP appointments are available every day, please contact reception for more details.

The practice has a variety of appointments to offer daily, both pre-bookable and also book on the day appointments.

Other Practice Information

Our doctors
 
Dr N Ratnarajah (m)
Dr Ratnarajah is the Clinical Lead for the practice. Dr Ratnarajah works closely with the clinicians and management team to ensure the practice runs safely and efficiently in line with local policies, procedures and guidance. 
Dr Qashif Mehraj (m)
Dr E Ivan (f)
Dr M Ratnarajah (f)
Dr K Sonara (f)
Dr S Krishan (m)
 
All GP practices are required to declare the mean earnings (e.g. average pay) for GPs working to deliver NHS services to patients at each practice, we will disclose this in due course when this has been calculated. If you would like to discuss this further, please contact the practice manager.
 
Winter Pressures in General Practice
Please Click Here for more information
 
Summary Care Records
Please be aware that all patients are automatically opted in to Summary Care Records if you would like to opt out of this then please complete the document attached and hand to reception Click Here
 
If you would like more information as to what summary care records are then please see attached document Click Here

 

Employee of the Month

Cancelling Your Appointments

Our text-to-cancel services allows you to send a simple text message directly to your practice to cancel your appointment, allowing it to be given to another patient.

By letting us know if you no longer need an appointment, we can ensure we offer as many available appointments as possible. 

Please note that text-to-cancel numbers are not answered and are used for text messaging only.

To cancel by phone

You can cancel by calling the surgery directly on 01204 665354

To cancel by text message

Send 'cancel <your name> <date of appointment>' to 09999 999999.

Online Services for Shanti Medical Centre

Our Online services are:

 

  • Online Appointment Booking
  • Online Repeat Prescriptions
  • Patient Access to GP
  • Summary Record

 

Please ask at reception to register for this service. You can request your repeat prescription and have it transferred to your local pharmacy for collection or delivery.

 

You can book appointments up to six weeks in advance. You will have a choice of GP. 

 

Patient Participation Groups

If you want to join our PPG, please ask reception for more information.

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About SSP Health

SSP Health manages 37 GP practices across the North West and our practices have recorded some of the highest patient satisfaction levels. All SSP practices inspected by CQC are rated as Good or Outstanding. We have locations in Salford, Bolton, Sefton, Cheshire, Cumbria, Tameside, Burnley, Wigan, St. Helens and Widnes.

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