Coronavirus

CORONAVIRUS INFORMATION
If you think you have Coronavirus and have symptoms, which can include fever, a new continuous cough and the loss of the sense of taste or smell, DO NOT come into your GP practice or visit any other health facility, including a pharmacy.
Please stay at home and look at the NHS 111 web pages below for advice and information.
If you think you have come into contact with someone who has Coronavirus, please go to the NHS 111 web page: https://111.nhs.uk/service/covid-19
If you want general information about Coronavirus, please visit this NHS webpage: https://www.nhs.uk/conditions/coronavirus-covid-19/
The Government has expanded testing for people who have symptoms of COVID-19 to all the population, apart from the under-5s.
Any patients wanting information about testing should go to the government website: https://www.nhs.uk/conditions/coronavirus-covid-19/testing-for-coronavirus/ask-for-a-test-to-check-if-you-have-coronavirus/
To protect patients and staff and to limit the spread of Coronavirus, our practices will ask you a series of questions when you telephone for an appointment.
You may be offered a telephone or video appointment. This is to protect our teams to ensure they can carry on providing you with safe care.
Please be patient while waiting for the phone to be answered – this is due to the large amount of calls which come into the surgery.
Government restrictions mean that you should stay at home as much as possible but if you must go out, stay alert and use social distancing and handwashing to help prevent the spread of the virus.
The Government has issued guidance for people who are at very high risk of severe illness from coronavirus (COVID-19) because of an underlying health condition.
If you're at high risk, you are strongly advised to stay at home at all times and avoid any face-to-face contact with people outside your household for a period of at least 12 weeks from the day you received a NHS letter about this.
The Government and the NHS are well prepared to deal with this virus. But you can help, too.
Germs can live on some surfaces for hours. To protect yourself and others always carry tissues with you and use them to catch your cough or sneeze. Bin the tissue and, to kill the germs, wash your hands with soap and water or use a sanitiser gel.
Washing your hands regularly and properly for at least 20 seconds with soap and warm water is the best way to slow the spread of almost any germs, including Coronavirus, which is also called COVID-19. The Government is now advising the use of facemasks in public, when social distancing is difficult, for example while shopping or on public transport.
Our practices are receiving requests for travel cancellation forms from people who want to cancel trips because of the risk of getting Coronavirus.
For advice from the Foreign Office regarding travelling to specific areas of the world, see this web page: https://www.gov.uk/foreign-travel-advice
Depending on your travel insurance policy, most insurance companies will cover cancelled trips to countries to which the Foreign Office advise not to travel. No certificate from your GP is required.
Our surgeries are unable to provide letters or certificates to travel insurance companies supporting requests for refunds by patients who, without any significant medical illness, cancel their travel plans.
For more information, speak to your travel insurance provider or holiday company.
You can find general travel advice in relation to Coronavirus here: https://www.gov.uk/guidance/travel-advice-novel-coronavirus