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Harambee Surgery

Welcome to Harambee Surgery's website. We hope you take your time to browse our website where you will find lots of useful information about the surgery and the services we offer.

Contact Details:

Daily Opening Hours

  • monday 08:00 (Dispensary 08:30) to 18:30 (Dispensary 18:30)
  • tuesday 08:00 (Dispensary 08:30) to 18:30 (Dispensary 18:30)
  • wednesday 08:00 (Dispensary 08:30) to 18:30 (Dispensary 18:30)
  • thursday 08:00 (Dispensary 08:30) to 18:30 (Dispensary 12:30)
  • friday 08:00 (Dispensary 08:30) to 18:30 (Dispensary 18:30)
  • saturday Closed
  • sunday Closed


Opening Hours:
Monday: 08:30-18:30 (Closed 13:00-14:00)
Tuesday: 08:30-18:30 (Closed 13:00-14:00)
Wednesday: 08:30-18:30 (Closed 13:00-14:00)
Thursday: 08:30-12:30
Friday: 08:30-18:30 (Closed 13:00-14:00)
Saturday: Closed
Sunday: Closed

How long do prescriptions take? Repeat prescription requests takes 3 working days to process.. If unsure, please check with your nominated pharmacy as to when your prescription will be ready to collect. Please Note: Repeat prescription requests cannot be taken over the phone. Please request your prescriptions via the dispensary email, your NHS app, the practice website or in writing. Does your medication run out at different intervals during the month? Please speak with our dispensary team who can help you with medication synchronisation.
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Routine Appointments

At our clinic, we prioritise your health and well-being. For routine appointments, such as regular check-ups, prescription renewals, or non-urgent consultations, we follow NHS guidelines to ensure timely and effective care. Please book in advance either online or by phone. We strive to accommodate your schedule and provide the best possible care. Remember, these appointments are not for urgent issues, which require immediate attention.

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Urgent Appointments

For urgent medical needs that are not life-threatening, our clinic offers prompt appointments in line with NHS guidelines. If you are experiencing symptoms that require immediate attention but are not an emergency, please contact us immediately. Our dedicated team will assess your situation and schedule a prompt consultation. For life-threatening emergencies, always call 999 or visit A&E.

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Cancelling Appointments

If you need to cancel your appointment, please do so as early as possible to free up the slot for others in need. You can easily cancel by calling our reception or replying to the text you receive. This helps us manage our schedules more effectively and ensures timely care for all patients. Remember, every appointment counts.


At our GP surgery, managing your prescriptions is a seamless and efficient process. We handle repeat prescriptions, medication reviews, and adjustments based on your ongoing health needs. Our team collaborates closely with local pharmacies to ensure your medication is prepared and available when you need it. For new prescriptions or changes to your current medication, consultations can be arranged with a GP to discuss the best options for your health. Trust us to provide comprehensive and personalised prescription care.

How do I order a repeat prescription?

Ordering your repeat prescription is straightforward and convenient with our online services. Simply log into the NHS App or our clinic's online system to request your medication. Ensure you do so well in advance of running out, allowing at least 72 hours for processing. Your prescription can then be sent directly to your chosen pharmacy, ready for collection or delivery, ensuring continuity in your medication regime.

How do I submit a query about my prescription?

If you have any questions or concerns about your medication, don't hesitate to get in touch. You can submit your query through the NHS App, our clinic's online portal, or by calling our reception. Our skilled pharmacists or GPs will provide you with the information and guidance you need to ensure safe and effective use of your medication. We're here to support you with expert advice and clarity on your prescriptions.

What can a pharmacy help me with?

Pharmacies play a crucial role in your healthcare journey. Beyond dispensing prescriptions, they offer expert advice on various over-the-counter medications, help manage long-term conditions, provide flu vaccinations, and conduct medicine reviews. For minor ailments, your pharmacist can be the first point of contact, offering quick, confidential advice without the need for an appointment. Utilize your local pharmacy's knowledge and services to support your health and well-being.

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Experience the convenience of managing your healthcare at your fingertips with the NHS App. This user-friendly app allows you to book GP appointments, order repeat prescriptions, view your medical records, and access NHS services directly from your phone. It's a secure and efficient way to take control of your health. Download the app today from NHS App download page and discover a simpler way to stay healthy and informed.

Who's who in your practice?

We aim to improve the understanding of the different professionals working in a general practice, including the skills, experience and benefits that different roles bring to patient care. Services in general practice and the community are being transformed to make it easier for patients to access a wider range of help from general practice, closer to home by phone or online. When you contact your practice for an appointment, you’ll often expect to speak directly with a GP in the first instance, even if that may not be the most appropriate person to help you. In addition to the excellent non-clinical support staff, the general practice team has expanded to include a wide range of healthcare professionals who work alongside GPs and nurses to ensure patients receive the care they need as quickly as possible. This includes clinical pharmacists, physiotherapists, physician associates, social prescribing link workers and many more. Over the last few years general practice has gone through many changes, with more than 19,000 staff being recruited nationally. These new roles are part of the Additional Roles Reimbursement Scheme (ARRS) and have already made a real impact in general practice and in the community delivering care to patients.
Every GP practice is different, each offering different healthcare professionals who can support delivery of your care, so you access the most appropriate care and services from the right healthcare professional.
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How it Works

Stress-Free Consultations

Online consultation is a modern and effective way to get the healthcare you need faster, quicker, easier, and more conveniently. You can get advice and information through online consultation or arrange an appointment without having to wait on the phone or come into the surgery for non-urgent requests. Access online consultation through your device and visit your practice page or use our app. Online consultations are not an emergency service. If it is a medical emergency, call 999. This is when someone is seriously ill or injured, and their life is at risk. If you are worried about a medical concern that isn’t an emergency, but you’re not sure what to do, visit or call 111 to speak to a fully trained adviser. You can find out more information about getting help at home from the NHS. To start using our Online Consult system, see the online form on the link below. You can find out about the most common health problems, see information leaflets, check your symptoms, and request administrative tasks (like letters, sick notes and test results). You will see general NHS-approved health advice for the condition you are concerned about so you can look after yourself at home. You can also get advice from a pharmacy. Please answer the questions accurately so we can find the best way to help you. You will get a response from our surgery by the end of the next working day (or earlier) by phone call, text message, or email. If you have any problems with online consultation, ring our admin team on 01204 884710 after 10 am from Monday to Friday, and they will help you. You can also ask for an appointment from one of our clinicians by filling out the online form. The doctor or clinician may want to see you on a video call. After being triaged, you will be offered a face-to-face appointment if you need one. To contact our practice about your problem, you must be a patient at our surgery living in the UK.
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Services Available

The following services are available to all registered patients.

  • Well woman clinics including contraception, HRT check, cervical cytology.
  • 15 minute appointments for patients aged 75 and over.
  • NHS Health check – further details contact the Surgery.
  • Minor surgery clinics.
  • Well man clinics.
  • New patient health checks.
  • Senior citizen checks.
  • Diabetic clinics.
  • Asthma and Chronic Obstructive Pulmonary Disease (COPD) clinics.
  • ECG and 24 hour monitoring checks.
  • Maternity care.
  • Dietician clinic.
  • Wellbeing Practitioner Clinic
  • Medication review clinic.
  • Cryotherapy Clinics
  • First Contact Physiotherapy Appointments
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How-To Videos and Help

Watch helpful tutorial videos on how to use our services.

Urgent Appointments & Extended Hours

Urgent appointments

If you find you need an urgent appointment, could you please contact the surgery as soon as possible.
We do offer a triage system at the surgery for urgent appointment requests. This system requires the receptionist to take as much detail as possible about your illness. This will then be immediately passed through to the doctor to triage. You will then be called back by either the doctor or receptionist with an appointment/advice. 
Extended hours

We hold sessions outside the normal working day and these are intended for those patients who are working full-time and cannot come to appointments during the normal working day.
Doctor sessions from 7:30am – 8:00am & 6:30pm – 7:10pm Nurse sessions from 7:30am – 8:00am & 6:30pm – 7:10pm
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We no longer do travel appointments at Harambee Surgery

Travel Appointments

Please use the link below for local travel clinics who provide expert travel advice including vaccines delivered. other useful websites to look at are:
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The latest news
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About Us

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