Wigan Road Surgery

Appointments

01942 481 830

Wigan Road Surgery

475 Wigan Road, Leigh, Greater Manchester, WN7 5HQ

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Wigan Road Surgery, 475 Wigan Road, Leigh, Greater Manchester

telephone: 01942 481 830

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Services Available

Booking a Routine Appointment

You can book a routine appointment by telephone or by calling into the practice. You can also book a telephone consultation with a doctor or nurse. The receptionist will take a message and your contact number. You can book an appointment up to six weeks in advance.

 

Urgent Appointments

The practice runs a pre-booked appointment system, book on the day and walk in clinic but, if you feel that your condition is urgent, you can be given an appointment on the same day. You can also speak to a doctor or nurse on the telephone at the end of their surgery. The receptionist will take a message and your contact number.

 

Arriving Late for an Appointment

Please ensure that you arrive on time for your appointment or you may be asked to re-book.

Home Visits

If you require a home visit from a doctor, please inform the surgery before 11am and give the receptionist the precise nature of your illness. The doctor will make a house call the same day. Home visits should be only requested when the patient is too ill to attend the practice and could only be moved by ambulance. Non-availability of public transport is NOT a valid reason for a home visit.

 

Enhanced Services For This Practice

GP of Choice Scheme - Please be informed that this surgery is not participating in the GP of Choice Enhanced Service Scheme.

Out of Area Scheme - Please be informed that this surgery is not participating in the we are not participating in the Out of Area Enhanced Service Scheme.

GP Appointments

Patient Online Service Login

 

Appointments

 
Appointments may be made either:
  • In person
  • By telephoning the practice on 01942 481 830
  • Online – via the link at the top of this page. You will need to ask reception for an on-line booking user name and password.
 
You will be asked the reason for your appointment. This is to enable us to make your appointment with the most suitable Clinician, for example, blood pressure checks and smears are undertaken by the practice nurses.
 

Urgent / Same Day Appointments

 
Please contact the practice to book an appointment for the same day.
 
Please note that between 08:00 and 09:00 the practice receives a high volume of calls. If your call does not relate to an appointment, you may wish to avoid this time to make your call.
 
Please note that for urgent appointments you will be seen by ANY available doctor. Every effort will be made for you to be seen by the doctor of your choice but this is not always possible.
 

Routine Appointments

 
Routine appointments may be made in advance (maximum 6 weeks) which will enable us to offer you an appointment at a time that is convenient for you.
 

Non-Urgent Appointments

 
If your condition is non-urgent, you can expect to see a Clinician within 5 working days, though you may have to wait longer if you want to see a particular GP.  If you don’t need an appointment within 5 working days, you have the option to book up to 6 weeks in advance if this is more convenient.
 

Minor Illness Clinic

 

Appointments are available with our minor illness nurse, please contact Reception for an appointment.

 
The benefits of using the Minor Illness Clinic are:
  • You can obtain the quick treatment of conditions you have had for a short time (less than a week) or if your asthma or bronchitis is worsening.
  • You can obtain appropriate medical attention for your Minor Illness.
  • More appointments are made available for patients with serious conditions that need to be seen by a doctor.
 
 
When you ask for an appointment kindly mention to the receptionist that you would like to be seen in the minor illness clinic but kindly give the reason why you would like to be seen so that we can check that it is appropriate for you.
 

Telephone Consultations

 
Patients can request to have a telephone consultation with the doctor. This can be useful, particularly for follow up consultations. Kindly inform the receptionist of the reason for your request and it may be possible to ask for a telephone consultation with a particular doctor.
 
By using the telephone consultation service you may benefit by making fewer journeys to the practice.

Cancellations

 
If you are late for an appointment because of circumstances beyond your control then we will try our best to see you, but please be aware that you may be offered an appointment on another day.
 

Extended Access Appointments, this is when the practice is closed

 

We also offer appointments within the community at hubs located at Bridgewater Medical Centre and Tyldesley Health Centre.
 

Telephone : 01942 482848

 

 

You can book an appointment at the practice by:

 

Calling Leigh Family Practice and asking to book an appointment at Higher Folds Surgery

 

Telephone : 01942 481 830

 

HCA & Nurse Appointments

Patient Online Service Login

HCA & Nurse Appointments

 

We offer convenient times to see our Nursing Team to suit the needs of our patients. These are:

  • Pre-bookable appointments
  • Booked appointments throughout the day
  • Home visits
  • Telephone consultations

You can book an appointment by:

  • Telephone 01942 481 830
  • Visiting the surgery
  • Online services, ask at Reception to register for this service

 

You can book appointments up to four weeks in advance.

 

Our Nursing Team is available for appointments relating to:

 

  • Diabetes Testing and Monitoring
  • Monitoring of Respiratory condition such as COPD and Asthma
  • Heart disease monitoring and annual reviews
  • ECG
  • Stroke and Blood Pressure Monitoring
  • Travel Vaccinations (please ring or complete our request form to find out which ones when making your appointment)
  • Childhood Immunisations 
  • Smoking cessation
  • Well Person Checks
  • Elderly Monitoring
  • Influenza Clinics (winter time)
  • Pneumonia Vaccinations
  • NHS Health Checks
  • Weight Management, Exercise advice and referral
  • Alcohol advice and referral
  • Family Planning Advice
  • Sexual Health Services and Contraception advice
  • ECG Clinics
  • Screening Programmes

Appointments

 
Appointments may be made either:
  • in person
  • by telephoning the practice
  • online – via the link at the top of this page. You will need to ask reception for an on-line booking user name and password.
 
You will be asked the reason for your appointment. This is to enable us to make your appointment with the most suitable Clinician, for example, blood pressure checks and smears are undertaken by the practice nurses.
 

Urgent / Same Day Appointments

 
Please contact the practice to book an appointment for the same day.
 
Please note that between 08:00 and 09:00 the practice receives a high volume of calls. If your call does not relate to an appointment, you may wish to avoid this time to make your call.
 

Routine Appointments

 
Routine appointments may be made in advance (maximum 6 weeks) which will enable us to offer you an appointment at a time that is convenient for you.
 

Non-Urgent Appointments

 
If your condition is non-urgent, you can expect to see a Clinician within 5 working days, though you may have to wait longer if you want to see a particular Clinician.  If you don’t need an appointment within 5 working days, you have the option to book up to 6 weeks in advance if this is more convenient.
 

Telephone Consultations

 
Patients can request to have a telephone consultation with the nurse. This can be useful, particularly for follow up consultations. Kindly inform the receptionist of the reason for your request and it may be possible to ask for a telephone consultation with a particular nurse.
 
By using the telephone consultation service you may benefit by making fewer journeys to the practice.
 

Cancellations

 
If you are late for an appointment because of circumstances beyond your control then we will try our best to see you, but please be aware that you may be offered an appointment on another day.
 

Nursing Services

 
Appointments are available with the practice nurses and their team for all of the following:
 
  • GP Appointments
  • Nurse Appointments
  • HCA Appointments
  • Well Person Checks
  • Elderly Monitoring
  • Influenza Clinics (winter time)
  • Pneumonia Vaccinations
  • Maternity services
  • Child Health Development Clinics
  • Child Vaccinations
  • Health promotion
  • NHS Health Checks
  • Weight Management, Exercise advice and referral
  • Alcohol advice and referral
  • Screening Programmes
  • Sexual Health Services and Contraception advice
  • Smoking Cessation Services
  • ECG Clinics
  • Phlebotomy (blood sampling)
  • Joint injection
  • Palliative Care
  • Stroke and Blood Pressure Monitoring
  • Diabetes Testing and Monitoring
  • Travel Vaccinations

Specialised Services

  • Minor Surgery

Patients with Particular Needs

Our premises are fully compliant with DDA (Disability Discrimination Act).

 

EPS (Electronic prescription services)

The Practice provides electronic prescribing for ease of the patients; please nominate a local pharmacy if you are interested in this service

 

Repeat prescriptions

Requests for repeat prescriptions can be made by bringing in your repeat prescription slip (right side of your prescription) into the surgery, or online. Please ask Reception for more information regarding registering online.

 

Please do not request repeat prescriptions by telephone as this can result in mistakes. Please ensure we have 48 hours’ notice to check and issue the prescription.

Always request your medication in good time and do not run out!

 

Patient Online

We are now able to offer our patients, who have internet access to book, cancel and change appointments online and order medication.

If you wish to register for this service please speak to Reception staff and they will be able to advise you further.

 

Other services

We also provide other services which are not available on the NHS. These services include:

Sickness or Accident Insurance Forms, Private Healthcare Forms, Holiday Cancellation Forms, Fitness to Travel Certificates, HGV, Sports and Driving Medicals. Ask Reception for more details on fees.

 

Clinics

Our Nursing Team are available for a wide range of clinics by appointment only. They offer the following clinics.

  • Diabetes Testing and Monitoring
  • Monitoring of Respiratory condition such as COPD and Asthma
  • Heart disease monitoring and annual reviews
  • Stroke and Blood Pressure Monitoring
  • ECGs, Spirometry, 24 hour BP
  • Travel Vaccinations (please ring or complete our request form to find out which ones when making your appointment)
  • Childhood Immunisations 
  • Smoking cessation
  • Well Person Checks
  • Elderly Monitoring
  • Influenza Clinics (winter time)
  • Pneumonia Vaccinations
  • NHS Health Checks
  • Weight Management, Exercise advice and referral
  • Alcohol advice and referral
  • Family Planning Advice
  • Sexual Health Services and Contraception advice
  • Screening Programmes
  • Joint injection
  • Phlebotomy

 

The practice has weekly antenatal clinics held at Bridgewater Clinic on a Thursday and Friday with the Community Midwife.

Travel Risk Assessment

Our practice nurse holds a travel vaccination clinic for our patients. Please see this page for more information and to fill in the risk assessment form.

Blood Tests

Blood clinics are held at Bridgewater Clinic on a Monday. Please contact Reception to book an appointment, or for information on other clinics in the area.

Directions

The practice is on Wigan Road in Leigh, there is minimal parking facilities onsite however there is parking available on the road. The practice is based in a residential area and we request courtesy to our neighbours when parking on the road.

 

Wigan Road is off Firs Lane and is approximately 5 minute drive from Atherleigh Way (15-20 minutes walking).

Public Transport

For those travelling by public transport, the 598 bus stops on Firs Lane and then there would be a short walk to the practice.

Out of Hours

When we are Closed

 

If you need to access a health professional in an emergency between 18:30 and 08:00 Monday to Friday or after 12:00 on Saturday for the weekends and bank holidays, you should call NHS 111. This is a free telephone number for when your complaint is less urgent than 999.

  • Your call will be answered by a dedicated team.
  • They will ask some questions to assess the urgency of the call. You may be passed to a nurse for further assessment and advice.
  • Appointments are given based on the urgency of your call.
  • Not every caller will need to see a doctor.

 In addition, your pharmacist may be able to help you.

 

Out-of-hours services are generally busy so please think carefully before asking to see a doctor and only do so if you genuinely cannot wait until the surgery re-opens.

 

In a genuine emergency you should call 999. Chest pains and / or shortness of breath constitute an emergency. 

GP Alliance

For bookable appointments on:

Saturday 10 am to 4pm

Sunday 10 am to 4pm

Monday to Friday 6.30 - 8.30pm

Please call 01942 482 848 to be seen at one of our Wigan partner hub sites

 

Phone number and details are here:

http://www.wigangpalliance.org/home/

Wigan Out of Hours

If you have received your invitation to have your next Cervical screening test and would like to have it done outside of practice hours, Wigan GP Alliance now offer cervical screening appointments at evenings and weekends.

 

To make an appointment please phone 01942 482 848

 

Please see this leaflet for more information

About Practice

Other Practice Information

Useful Leaflets

Information on the Baby Blues

 

Early Years Factsheet

Yoga for Staff

Come and join us for weekly Yoga every Wednesday 2.00-3.00pm.

Employee of the Month

Cancelling Your Appointments

Our text-to-cancel services allows you to send a simple text message directly to your practice to cancel your appointment, allowing it to be given to another patient.

By letting us know if you no longer need an appointment, we can ensure we offer as many available appointments as possible. 

Please note that text-to-cancel numbers are not answered and are used for text messaging only.

To cancel by phone

You can cancel by calling the surgery directly on 01942 481 830

Online Services for Wigan Road Surgery

Patient Online Access

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About SSP Health

SSP Health manages 37 GP practices across the North West and our practices have recorded some of the highest patient satisfaction levels. All SSP practices inspected by CQC are rated as Good or Outstanding. We have locations in Salford, Bolton, Sefton, Cheshire, Cumbria, Tameside, Burnley, Wigan, St. Helens and Widnes.

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