Appointments

01942 481 120

Rivington Way Surgery

Rivington Avenue, Platt Bridge, Wigan, Greater Manchester, WN2 5NG

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Rivington Way Surgery, Rivington Avenue, Wigan, Greater Manchester

telephone: 01942 481 120

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News from Rivington Way Surgery

SSP Health donates £10,000 to local hospice

SSP Health win 3 of 6 categories at the Wigan GP Awards!

Dear Team SSP We are delighted to announc that SSP Health has been recognised as winners in 3 out of 6 categories at the Wigan…

Read more...

Services Available

Clinic Services

The following services are available at the
surgery:

  • Ante-natal services
  • Anticoagulation/Warfarin clinics
  • Asthma/COPD
  • Cervical screening
  • Child health surveillance and childhood vaccinations
  • Contraceptive services
  • Specialist Diabetic Clinics
  • Flu (influenza) and pneumococcal vaccinations
  • Health promotion
  • Minor surgery
  • New patient health checks
  • NHS health checks
  • Maternity services
  • Phlebotomy (blood sampling)
  • Palliative care
  • Smoking cessation
  • Travel vaccines
  • Weight management
  • Well woman/man checks
  • Pneumonia Vaccinations
  • Weight Management, Exercise advice and referral
  • Alcohol advice and referral
  • Sexual Health Services and Contraception advice
  • ECG Clinics

Booking a routine appointment

You can book a routine appointment by telephone or by calling into the practice. You can also book a telephone consultation with a doctor or nurse. The receptionist will take a message and your contact number. You can book an appointment up to six weeks in advance.

Urgent appointments

The practice runs a pre-booked appointment system, book on the day and walk in clinic but, if you feel that your condition is urgent, you can be given an appointment on the same day. You can also speak to a doctor or nurse on the telephone at the end of their surgery. The receptionist will take a message and your contact number.

Arriving late for an appointment

Please ensure that you arrive on time for your appointment or you may be asked to re-book.

Home visits

If you require a home visit from a doctor, please inform the surgery before 11am and give the receptionist the precise nature of your illness. The doctor will make a house call the same day. Home visits should be only requested when the patient is too ill to attend the practice and could only be moved by ambulance. Non-availability of public transport is NOT a valid reason for a home visit.

Patients with Particular Needs

Our premises are fully compliant with DDA (Disability Discrimination Act).

EPS (Electronic prescription services)

The Practice provides electronic prescribing for ease of the patients; please nominate a local pharmacy if you are interested in this service

Repeat prescriptions

Requests for repeat prescriptions can be made by bringing in your repeat prescription slip (right side of your prescription) into the surgery, or online. Please ask Reception for more information regarding registering online.

 

Please do not request repeat prescriptions by telephone as this can result in mistakes. Please ensure we have 48 hours’ notice to check and issue the prescription.

 

Always request your medication in good time and do not run out!

Emis Online

We are now able to offer our patients, who have internet access to book, cancel and change appointments online and order medication.

If you wish to register for this service please speak to Reception staff and they will be able to advise you further.

Other services

We also provide other services which are not available on the NHS. These services include:

Sickness or Accident Insurance Forms, Private Healthcare Forms, Holiday Cancellation Forms, Fitness to Travel Certificates, HGV, Sports and Driving Medicals. Ask Reception for more details on fees.

Enhanced Services For This Practice

GP of Choice Scheme - Please be informed that this surgery is not participating in the GP of Choice Enhanced Service Scheme.

Out of Area Scheme - Please be informed that this surgery is not participating in the we are not participating in the Out of Area Enhanced Service Scheme.

GP Appointments

Booking a Routine Appointment

You can book a routine appointment by telephone or by calling into the practice. You can also book a telephone consultation with a doctor or nurse. The receptionist will take a message and your contact number. You can express a preference to see a particular clinician and we will try to comply with your request. However, due to availability of doctors this may not always be possible. You can book an appointment up to six weeks in advance.

Urgent Appointments

The practice offers urgent appointments which are bookable on the day.

Home Visits

If you require a home visit from a doctor, please inform the surgery before 11am. Home visits should be only requested when the patient is too ill to attend the practice.

HCA & Nurse Appointments

Booking a Routine Appointment

You can book a routine appointment by telephone or by calling into the practice. You can also book a telephone consultation with a doctor or nurse. The receptionist will take a message and your contact number. You can express a preference to see a particular clinician and we will try to comply with your request. However, due to availability of doctors this may not always be possible. You can book an appointment up to six weeks in advance.

Urgent Appointments

The practice offers urgent appointments which are bookable on the day.

 

Our Nurse is available for appointments relating to:

 

  • Diabetes Testing and Monitoring
  • Monitoring of Respiratory condition such as COPD and Asthma
  • Heart disease monitoring and annual reviews
  • ECG
  • Stroke and Blood Pressure Monitoring
  • Travel Vaccinations (please ring or complete our request form to find out which ones when making your appointment)
  • Childhood Immunisations 
  • Smoking cessation
  • Well Person Checks
  • Elderly Monitoring
  • Influenza Clinics (winter time)
  • Pneumonia Vaccinations
  • NHS Health Checks
  • Weight Management, Exercise advice and referral
  • Alcohol advice and referral
  • Family Planning Advice
  • Sexual Health Services and Contraception advice
  • ECG Clinics
  • Screening Programmes

Clinics

The nursing team is available for a wide range of clinics by appointment only. The nursing team offers the following clinics.

  • Diabetes Testing and Monitoring
  • Monitoring of Respiratory condition such as COPD and Asthma
  • Heart disease monitoring and annual reviews
  • ECG
  • Stroke and Blood Pressure Monitoring
  • Travel Vaccinations (please ring or complete our request form to find out which ones when making your appointment)
  • Childhood Immunisations 
  • Smoking cessation
  • Well Person Checks
  • Elderly Monitoring
  • Influenza Clinics (winter time)
  • Pneumonia Vaccinations
  • NHS Health Checks
  • Weight Management, Exercise advice and referral
  • Alcohol advice and referral
  • Family Planning Advice
  • Sexual Health Services and Contraception advice
  • ECG Clinics
  • Screening Programmes
  • Health Promotion
  • Spirometry

Blood Tests

Please contact reception for information.

Directions

Rivington Way Surgery is located in Alexander House situated on Rivington Avenue, Platt Bridge, Wigan, WN2 5NG

 

Limited parking is available for patients. The surgery is also accessible via local bus routes.

Out of Hours

How to receive medical help when the practice is closed

NHS 111

Tel: 111 (available 24 hours a day)

GP Extended Access Service

GP appointments are available at the GP extended access Hubs. Call 01942 482 848 - Telephone lines are open 9.30am to 7.15pm weekdays and 9.30am to 3.15pm weekends and Bank Holidays Appointments are available 6.30pm to 8pm weekdays and 10am to 4pm weekends and Bank Holidays.

 

The hubs are located in the following areas:

  • Ashton
  • Leigh
  • Golborne
  • Pemberton
  • Hindley
  • Shevington
  • Tyldesley


Leigh Walk-In Centre

Open 7:00am – 9:00pm every day
Leigh Infirmary

The Avenue

Wigan

WN7 1HW

About Practice

Other Practice Information

Employee of the Month

Cancelling Your Appointments

Our text-to-cancel services allows you to send a simple text message directly to your practice to cancel your appointment, allowing it to be given to another patient.

By letting us know if you no longer need an appointment, we can ensure we offer as many available appointments as possible. 

Please note that text-to-cancel numbers are not answered and are used for text messaging only.

To cancel by phone

You can cancel by calling the surgery directly on 01942 481 120

Online Services for Rivington Way Surgery

Sign up to GP online services and you'll be able to use a website or app to:

  • Book or cancel appointments online with a GP or nurse
  • Order repeat prescriptions online
  • View parts of your GP record, including information about medication, allergies, vaccinations, previous illnesses and test results
  • View clinical correspondence such as hospital discharge summaries, outpatient appointment letters and referral letters


The service is free and available to everyone who is registered with a GP.

How can I start using GP online services?



Follow these steps to access GP online services:

 

  1. Take photo ID (passport or driving licence) and proof of address (such as a utility bill) to your GP practice and tell them you want to start using their online services. If you do not have any ID then either a member of staff will have to confirm your identity or you may have to answer questions about personal information in your GP record.
  2. Fill in the short registration form that you are given by your practice.
  3. Once you have signed up, you will receive a letter with your unique username, password and instructions on how to log in.

Patient Participation Groups

 

Patient Participation Group

 

Our Patient Participation Group works to improve communication between the practice and its patients, to ensure the services we offer meet the needs of all patients. We are always looking for enthusiastic people to join the group, share ideas on how services could be changed or improved, and be involved in making those changes - for the good of the patients and the practice.

 

If you are interested in getting involved, or would just like to find out more, please contact Graham Whitehead, Senior Administrator.

Not registered at this practice? Register now to access NHS services

Register you and your family today

About SSP Health

SSP Health manages 37 GP practices across the North West and our practices have recorded some of the highest patient satisfaction levels. All SSP practices inspected by CQC are rated as Good or Outstanding. We have locations in Salford, Bolton, Sefton, Cheshire, Cumbria, Tameside, Burnley, Wigan, St. Helens and Widnes.

Register with a GP

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Cancel an appointment

So we can offer your appointment to another patient, please let us know if you're unable to make it.

You can use our 'text-to-cancel' service,
find your text to cancel number.