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Eastfield Medical Centre


Welcome to Eastfield Medical Centre's website. We hope you take your time to browse our website where you will find lots of useful information about the surgery and the services we offer.

Contact Details:

  • Practice Phone Number: 01723 582297
  • Reception Email: hnyicb-ny.emc-reception@nhs.net

Daily Opening Hours

  • monday 08:00 to 18:30
  • tuesday 08:00 to 18:30
  • wednesday 08:00 to 18:30
  • thursday 08:00 to 18:30
  • friday 08:00 to 18:30
  • saturday Closed
  • sunday Closed

Enhanced Access Opening Hours

Offering GP, Nurse and HCA appointments throughout the week from 07:30-08:00AM and also from 18:30-19:30. We also provide weekend GP clinics, please ask reception for info.

  • Weekday Mornings 7:30am to 8:00am
  • Weekday Evenings 6:30pm to 7:30pm

Out of Hours

If you need medical help now, use NHS 111 online or call 111

Call 111

Call 999 in a medical or mental health emergency.

Call 999

Who's who in your practice?

We aim to improve the understanding of the different professionals working in a general practice, including the skills, experience and benefits that different roles bring to patient care. Services in general practice and the community are being transformed to make it easier for patients to access a wider range of help from general practice, closer to home by phone or online. When you contact your practice for an appointment, you’ll often expect to speak directly with a GP in the first instance, even if that may not be the most appropriate person to help you. In addition to the excellent non-clinical support staff, the general practice team has expanded to include a wide range of healthcare professionals who work alongside GPs and nurses to ensure patients receive the care they need as quickly as possible. This includes clinical pharmacists, physiotherapists, physician associates, social prescribing link workers and many more. Over the last few years general practice has gone through many changes, with more than 19,000 staff being recruited nationally. These new roles are part of the Additional Roles Reimbursement Scheme (ARRS) and have already made a real impact in general practice and in the community delivering care to patients.
Every GP practice is different, each offering different healthcare professionals who can support delivery of your care, so you access the most appropriate care and services from the right healthcare professional.
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How it Works

Stress-Free Consultations

Online consultation is a modern and effective way to get the healthcare you need faster, quicker, easier, and more conveniently. You can get advice and information through online consultation or arrange an appointment without having to wait on the phone or come into the surgery for non-urgent requests. Access online consultation through your device and visit your practice page or use our app. Online consultations are not an emergency service. If it is a medical emergency, call 999. This is when someone is seriously ill or injured, and their life is at risk. If you are worried about a medical concern that isn’t an emergency, but you’re not sure what to do, visit www.111.nhs.uk or call 111 to speak to a fully trained adviser. You can find out more information about getting help at home from the NHS. To start using our Online Consult system, see the online form on the link below. You can find out about the most common health problems, see information leaflets, check your symptoms, and request administrative tasks (like letters, sick notes and test results). You will see general NHS-approved health advice for the condition you are concerned about so you can look after yourself at home. You can also get advice from a pharmacy. Please answer the questions accurately so we can find the best way to help you. You will get a response from our surgery by the end of the next working day (or earlier) by phone call, text message, or email. If you have any problems with online consultation, ring our admin team on 01744 816837 after 10 am from Monday to Friday, and they will help you. You can also ask for an appointment from one of our clinicians by filling out the online form. The doctor or clinician may want to see you on a video call. After being triaged by a GP, you will be offered a face-to-face appointment if you need one. To contact our practice about your problem, you must be a patient at our surgery living in the UK.
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Services Available

The following services are available to all registered patients.

GP Appointments Nurse Appointments Health Care Assistant Appointments First Contact Physiotherapist Appointments First Contact Mental Health Practitioners Social Prescribing Care Coordination Long Term Condition Reviews Well Person Checks NHS Health Checks Child Vaccinations Blood Tests Dressings Post-op Nursing (e.g. stitches removal) Diabetes Testing and Monitoring BMI Monitoring Cervical Screening Family Planning Advice Sexual Health Services (Implants & Coils) Steroid Joint Injections Baby Clinic Travel Vaccinations
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How-To Videos and Help

Watch helpful tutorial videos on how to use our services.

Travel Risk Assessment

Our patients all have access to our comprehensive travel health services.

We use NaTHNaC, a network for up-to-date guidance and resources about travel destinations, set up by the UK Department of Health to help British travellers care for their health abroad. We encourage you to look at this prior to your appointment, you will find travel information and recommendations on the vaccinations you need, plus a host of information on your chosen destination for safe travelling, it can be accessed through google.

It is essential that you plan ahead, we advise at least six weeks prior to travel where possible, this is to ensure that we can offer you an appropriate appointment and order any required vaccinations in time for your journey. Please note not all vaccines are available in surgery and you may be signposted to a travel clinic.
It is important to make this initial appointment as early as possible - at least 8 weeks before you travel - as a second appointment will be required with the practice nurse to actually receive the vaccinations. These vaccines have to be ordered as they are not a stock vaccine. Some travel vaccines are ordered on a private prescription and these incur a charge over and above the normal prescription charge. This is because not all travel vaccinations are included in the services provided by the NHS. To help us offer the appropriate advice, please fill out the online form before coming to see the nurse.
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When we're closed

Out of Hours

The surgery telephone lines are open Monday to Friday 8.00am until 6.00pm.
The out-of-hours period is from 6.00pm to 8am on weekdays and all day at weekends and on bank holidays. If you require urgent medical assistance which cannot wait until the surgery re-opens you should call 111 or use 111 online. If you have a life-threatening medical emergency, please dial 999.
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GP Contracts

As part of the GP Contract, all patients registered at a GP practice are allocated a named accountable GP.

What does “accountable mean”? The named GP is largely a role of oversight. It reassures patients they have one GP who is responsible for their care. However it is important to note:
  • Patients do not need to see their named GP when they book an appointment with the practice.
  • Patients are entitled to choose to see any GP or nurse in the practice.
  • The named GP works with relevant health and social care professionals to deliver a multi-disciplinary care package that meets the needs of the patient.
  • The named GP will not take on 24 hour responsibility for the patient, or have to change their working hours.
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