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The Height General Practice


Welcome to The Height General Practice's website. We hope you take your time to browse our website where you will find lots of useful information about the surgery and the services we offer.

Opening Times

  • monday 08:00 - 18:30
  • tuesday 08:00 - 18:30
  • wednesday 08:00 - 18:30
  • thursday 08:00 - 18:30
  • friday 08:00 - 18:30
  • saturday Closed
  • sunday Closed

Appointments

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Routine Appointments

At our clinic, we prioritise your health and well-being. For routine appointments, such as regular check-ups, prescription renewals, or non-urgent consultations, we follow NHS guidelines to ensure timely and effective care. Please book in advance either online or by phone. We strive to accommodate your schedule and provide the best possible care. Remember, these appointments are not for urgent issues, which require immediate attention.

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Urgent Appointments

For urgent medical needs that are not life-threatening, our clinic offers prompt appointments in line with NHS guidelines. If you are experiencing symptoms that require immediate attention but are not an emergency, please contact us immediately. Our dedicated team will assess your situation and schedule a prompt consultation. For life-threatening emergencies, always call 999 or visit A&E.

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Cancelling Appointments

If you need to cancel your appointment, please do so as early as possible to free up the slot for others in need. You can easily cancel by calling our reception or replying to the text you receive. This helps us manage our schedules more effectively and ensures timely care for all patients. Remember, every appointment counts.

Prescriptions

At our GP surgery, managing your prescriptions is a seamless and efficient process. We handle repeat prescriptions, medication reviews, and adjustments based on your ongoing health needs. Our team collaborates closely with local pharmacies to ensure your medication is prepared and available when you need it. For new prescriptions or changes to your current medication, consultations can be arranged with a GP to discuss the best options for your health. Trust us to provide comprehensive and personalised prescription care.

How do I order a repeat prescription?

Ordering your repeat prescription is straightforward and convenient with our online services. Simply log into the NHS App or our clinic's online system to request your medication. Ensure you do so well in advance of running out, allowing at least 72 hours for processing. Your prescription can then be sent directly to your chosen pharmacy, ready for collection or delivery, ensuring continuity in your medication regime.

How do I submit a query about my prescription?

If you have any questions or concerns about your medication, don't hesitate to get in touch. You can submit your query through the NHS App, our clinic's online portal, or by calling our reception. Our skilled pharmacists or GPs will provide you with the information and guidance you need to ensure safe and effective use of your medication. We're here to support you with expert advice and clarity on your prescriptions.

What can a pharmacy help me with?

Pharmacies play a crucial role in your healthcare journey. Beyond dispensing prescriptions, they offer expert advice on various over-the-counter medications, help manage long-term conditions, provide flu vaccinations, and conduct medicine reviews. For minor ailments, your pharmacist can be the first point of contact, offering quick, confidential advice without the need for an appointment. Utilize your local pharmacy's knowledge and services to support your health and well-being.

Find a pharmacy - NHS (www.nhs.uk)

NHS App

Experience the convenience of managing your healthcare at your fingertips with the NHS App. This user-friendly app allows you to book GP appointments, order repeat prescriptions, view your medical records, and access NHS services directly from your phone. It's a secure and efficient way to take control of your health. Download the app today from NHS App download page and discover a simpler way to stay healthy and informed.
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Who's who in your practice?

We aim to improve the understanding of the different professionals working in a general practice, including the skills, experience and benefits that different roles bring to patient care. Services in general practice and the community are being transformed to make it easier for patients to access a wider range of help from general practice, closer to home by phone or online. When you contact your practice for an appointment, you’ll often expect to speak directly with a GP in the first instance, even if that may not be the most appropriate person to help you. In addition to the excellent non-clinical support staff, the general practice team has expanded to include a wide range of healthcare professionals who work alongside GPs and nurses to ensure patients receive the care they need as quickly as possible. This includes clinical pharmacists, physiotherapists, physician associates, social prescribing link workers and many more. Over the last few years general practice has gone through many changes, with more than 19,000 staff being recruited nationally. These new roles are part of the Additional Roles Reimbursement Scheme (ARRS) and have already made a real impact in general practice and in the community delivering care to patients.
Every GP practice is different, each offering different healthcare professionals who can support delivery of your care, so you access the most appropriate care and services from the right healthcare professional.
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How it Works

Stress-Free Consultations

Online consultation is a modern and effective way to get the healthcare you need faster, quicker, easier, and more conveniently. You can get advice and information through online consultation or arrange an appointment without having to wait on the phone or come into the surgery for non-urgent requests. Access online consultation through your device and visit your practice page or use our app. Online consultations are not an emergency service. If it is a medical emergency, call 999. This is when someone is seriously ill or injured, and their life is at risk. If you are worried about a medical concern that isn’t an emergency, but you’re not sure what to do, visit www.111.nhs.uk or call 111 to speak to a fully trained adviser. You can find out more information about getting help at home from the NHS. To start using our Online Consult system, see the online form on the link below. You can find out about the most common health problems, see information leaflets, check your symptoms, and request administrative tasks (like letters, sick notes and test results). You will see general NHS-approved health advice for the condition you are concerned about so you can look after yourself at home. You can also get advice from a pharmacy. Please answer the questions accurately so we can find the best way to help you. You will get a response from our surgery by the end of the next working day (or earlier) by phone call, text message, or email. If you have any problems with online consultation, ring our admin team on 0161 736 5282 after 10 am from Monday to Friday, and they will help you. You can also ask for an appointment from one of our clinicians by filling out the online form. The doctor or clinician may want to see you on a video call. After being triaged by a GP, you will be offered a face-to-face appointment if you need one. To contact our practice about your problem, you must be a patient at our surgery living in the UK.
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Services Available

The following services are available to all registered patients.

  • GP Appointments
  • Nurse Appointments
  • Well Person Checks
  • Child Health Development Clinics
  • Child Vaccinations
  • Smoking Cessation Services
  • Blood Tests
  • Travel Vaccinations
  • Find and Treat Monitoring
  • Stroke and Blood Pressure Monitoring
  • Diabetes Testing and Monitoring
  • BMI Monitoring
  • Cervical Screening
  • Family Planning Advice
  • Sexual Health Services
  • Chronic Disease Management Clinics
  • Travel Risk Assessment
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Introducing Salford South East PCN

The number of people living in Salford and across the country is growing. As a result, we are living longer, and many of us are living with long-term health conditions like diabetes or heart disease. In January 2019, NHS England asked all GP practices across the UK to form a local Primary Care Network (PCN) with neighbouring surgeries. Salford South East Primary Care Network is one of the five PCNs in Salford and includes 10 member GP practices with a population of 84,000 patients. Salford South East PCN supports and develops the work of current primary care services. For example, our GP practices have greater flexibility and control to provide more proactive, personalised and integrated health and social care at the right time and place. Our ten-member practices include: What are the benefits to you? We know the challenges facing the healthcare system in the long term are significant. But, working together, we can offer increased access and specialised services for patients closer to home and without the need to go to the hospital. Services such as:
  • Appointments with First Contact Practitioners, Care co-ordinators Social Prescribers, Mental Health Practitioners and Pharmacists
  • Additional capacity for GP and nurse appointments with local overflow hub
  • Access to GP and nurse appointments which includes evening and weekend availability, such as cervical smear and blood tests
  • PCN GP practices working together to deliver the COVID-19 and Flu vaccine

Get the right care at the right time, and right place Our website and online help and support hub are full of resources to help signpost residents to local and national health and care services. Whether an existing patient or new to the area you can use our interactive map to quickly find or register with a GP within our Salford South East PCN.
What is your biggest health challenge right now?
We'd love to know so we can use it to help shape our health and well-being focus in the years ahead.
Join the conversation at: FB @SalfordPCN
TW @SalfordPCN
IG @salfordsoutheast_pcn
You can also get involved or email your suggestions to: enquires@salfordsoutheastpcn.nhs.uk We look forward to hearing from you and working together for the greater good of health and care in the community.
Kind regards Jez Sheppard
Practice Manager at The Height General Practice
Hayley Savvides
Salford South East PCN Managing Director
Dr Vannamalar Selvaraasan
PCN Clinical Director and GP at Orient Road Medical Practice

How-To Videos and Help

Watch helpful tutorial videos on how to use our services.

Travel Risk Assessment

Our patients all have access to our comprehensive travel health services.

We use NaTHNaC, a network for up-to-date guidance and resources about travel destinations, set up by the UK Department of Health to help British travellers care for their health abroad. We encourage you to look at this prior to your appointment, you will find travel information and recommendations on the vaccinations you need, plus a host of information on your chosen destination for safe travelling, it can be accessed through google.

It is essential that you plan ahead, we advise at least six weeks prior to travel where possible, this is to ensure that we can offer you an appropriate appointment and order any required vaccinations in time for your journey. Please note not all vaccines are available in surgery and you may be signposted to a travel clinic.
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When we're closed

Out of Hours

Our practice is working together with Cornerstone Medical Practice, The Willows Surgery, Pendleton Medical Centre. Salford Medical Centre, The Quays Practice, Orient Road Medical Practice, Sorrel Bank Medical Practice, Clarendon Medical Practice, and Ordsall Health Surgery to offer patients evening and weekend appointments. From the 1st October 2022 Salford South East Primary Care Networks, groups of General Practices working together to deliver key health and care services, will be increasing access to pre-bookable, routine appointments at evenings and weekends.
Enhanced access appointments may include services like cervical screening, childhood vaccination clinics and health checks. People will be able to see a member of the general practice team, a GP, nurse or other health professional. The appointments offered via enhanced access will be held at Victoria Road Surgery (9 Victoria Road, Salford, M6 8FZ) and may be with a different clinician than usual. This clinician will have access to your health records and will be able to treat you in the same way as we would. You can access these appointments via our reception team.
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The latest news
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Become an integral part of SSP Health

Our team of over 400 healthcare professionals is constantly growing and developing. If you see yourself as part of the SSP team, take a look at our job openings.

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About Us

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