3D Medical Centre

3D Medical Centre, 200 Deane Road, Bolton

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telephone: 01204 46 32 46

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01204 46 32 46

3D Medical Centre

200 Deane Road, Bolton, BL3 5DP

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Online Services
Take Our Short Survey
Practice News
CQC Information
Services Available
GP Appointments
HCA & Nurse Appointments
Clinics
Blood Tests
Directions
Out of Hours
About Practice
Other Practice Information
Cancelling Appointments
Patient Participation Groups

Online Services for 3D Medical Centre

Online consultation is a way to contact your GP surgery through the internet.

You can get advice and information, arrange an appointment or order a prescription without having to wait on the phone or come into the surgery for non-urgent requests.

You can use online consultation on any digital device, such as a smartphone, tablet, laptop or desktop computer. You can access it from our practice website page or through a medical app you download to your device.

Online consultation is a modern and effective way to get the healthcare you need faster, quicker, easier and more conveniently – 24 hours a day, 7 days a week.

Please read this information, but if you are still having problems with online consultation, please ring our admin team on 01204 463246 after 10am from Monday to Friday and they will help you.

Our practice uses Egton’s Online Consult system and to start using it see the online form on this page and click on ‘Learn more’. Then fill in the window underneath “Contact your doctor online and get health advice” with a symptom or a request.

With Online Consult you can find out about most common health problems, see information leaflets, check your symptoms, request administrative tasks (like letters, sick notes and test results). You will see general NHS-approved health advice for the condition you are concerned about so you can look after yourself at home. You can also get advice from a pharmacy.

You can also ask for an appointment from one of our clinicians by filling out an online form. The doctor or other clinician may want to see you on a video call. You will be offered a face-to-face appointment if you need one after being triaged by a GP.

To contact our practice about your problem, you need to be a patient at our surgery living in the UK. In the Online Consult form, enter your main symptom under ‘Contact your doctor and get health advice’ and read the conditions and click on the tick boxes if applicable.

Click through the forms, read the information and answer the questions. Please answer the questions accurately so we can find the best way to help you. Read any advice and then fill in the details of what you want from us and when you are available for a telephone consultation with a doctor or other clinician.

You will get a response from our surgery by the end of the next working day (or earlier) by phone call, text message or email.

For a video about how our online consultation works through Online Consult, click here.

PATIENT ACCESS APP

As well as using online consultation through the digital form on our practice web page, you can use the Patient Access App on your device, including a phone or tablet.

You can download the app is available free on iOS (for Apple iPhones and iPads) and on Android (Google Play Store). To use it you must be aged 12 and over and registered with our GP surgery.

After you download the app, you will need to register with your personal details to access information and connect to the surgery. For your security, you will need to create a five digit PIN number or you can log on with fingerprint detection or facial recognition if your device supports it.

You can also access the Patient Access app services from the browser on your desktop or laptop computer by clicking here.

The following services are available to all registered patients:

GP appointments from home
Book/cancel appointments
Order repeat prescriptions
Message our practice
View medical records
Update address details

If you have any issues downloading or using the Patient Access app, you can get help by clicking here.

Here are a series of videos to help you register on the app, book or cancel and appointment, or request repeat medication. Just click on the one you want to watch:

Remember, online consultations give you a quick, convenient and secure alternative to visiting or phoning your GP surgery. They:

Save you time: You don’t have to travel to the surgery and wait for an appointment or wait in a busy telephone queue.
Are private: If you find it difficult talking things over face-to-face, an online consultation might be easier. It also means that you are in control and don’t have to tell anyone else where you’re going or ask someone to make an appointment for you.
Are safe and secure: Your online consultation and data are safe and secure. It will only be seen by staff that need it to help you.

Online consultations are not an emergency service. If it is a medical emergency, call 999. This is when someone is seriously ill or injured and their life is at risk. If you are worried about an urgent medical concern, visit www.111.nhs.uk or call 111 to speak to a fully trained adviser.

You can find out more information from the NHS about getting help at home through by clicking here.

FREQUENTLY ASKED QUESTIONS

What happens if I have more than one issue? Please submit one online form per problem. This will allow us to gather more accurate information to help you.

When will I get a response back? The clinician will review your response and get back to you within two working days. We will contact you by phone, text or by email.

What about people without the internet? They may be able to use a relative’s internet, otherwise they can call the surgery as usual on the practice telephone number.

What about my child? Parents or carers can submit an online form on behalf of their children if they are over 6 months old. For children younger than 6 months, please phone the surgery.

How old do I need to be to use online consultation? You can submit your own online form once you are 16 years old.

What if you want a face-to-face appointment? Your online consultation form will be reviewed by a GP or other clinician and if you need to be seen for a face-to-face appointment, you will be advised of this.

What happens if my condition is not listed on the Online Consult website? If your condition is not listed, please click on ‘General health query’

I completed an online form, but I have not heard back from the practice. What should I do? This should not happen. However, if it does and you have not heard back from the practice by the end of the next working day, please contact the surgery by phone and we will deal with this promptly.

I have an administrative request. How do I send it to you? You can submit admin requests such as asking for a fit note (sick note) by going through the online consultation form and search for ‘General administrative query’.

Take our short survey about 3D Medical Centre

News from 3D Medical Centre

Children's Initiative - more confident parents!

New and expectant parents, carers and grandparents registered with SSP practices have been hearing from the experts about how to deal with minor children’s illnesses…

Practice give talk to Bolton Practices regarding Carers

2 members of staff, Jane Sayner Practice Manager and Rehana Sarwar-Recptionist and Carers Lead, were asked to give a talk to other Bolton Practices on Thursday…

Please do not contact us about COVID vaccine

Please do not contact your GP surgery about the COVID-19 vaccine – when you are required to attend for your vaccination you will be contacted.…

3D Medical Centre's Carers Champion 2018

3D Medical Centre's Carers Champion 2018 Rehana Sarwar

Christmas surgery opening times

Here are our surgery’s Christmas and New Year opening times. CHRISTMAS EVE – 8am-6.30pm CHRISTMAS DAY – CLOSED BOXING DAY – CLOSED Sunday December…

SSP Health donates £10,000 to local hospice

Our practice's commitment to the armed forces

SSP Health has shown its commitment to our armed forces and veterans by pledging to support them in its GP practices across the North West.…

New online access to our practice

You can now use our online consultation service at this practice to give you faster and even better care. We know that you don’t just…

New online access to our practice

You can now use our online consultation service at this practice to give you faster and even better care. We know that you don’t just…

CQC Information

Services Available

GP Appointments
Nurse Appointments
Well Person Checks
Elderly Monitoring
Antenatal Services
Child Health Development Clinics
Child Vaccinations
Smoking Cessation Services
Travel Vaccinations
Influenza Clinics (winter time)
Pneumonia Vaccinations
NHS Health Checks
Stroke and Blood Pressure Monitoring
Diabetes Testing and Monitoring
Weight Management, Exercise advice and referral
Alcohol advice and referral
Family Planning Advice
Sexual Health Services and Contraception advice
ECG Clinics
Screening Programmes

Patients with Particular Needs

Our premises are fully compliant with DDA (Disability Discrimination Act)

EPS (Electronic Prescribing)

The Practice provides electronic prescribing for ease of the patients; please nominate a local pharmacy if you are interested in this service (see below).

Repeat Prescriptions

Requests for repeat prescroptions can be made by bringing your repeat presciption slip (right side of your prescription) into the surgery, or online. Please ask at Reception for more information regarding registering online.

Pleas do not request repeat prescriptions by telephone as this can result in mistakes. Please ensure we have 48 hours notice to check and issue the prescription. Always request your medication in good time and do not run out.

Vision Online

We are able to offer our patients, who have internet access to book, cancel and change appoointments online and order medication. If you wish to register for this service please speak to Reception staff and they will be able to advise you further.

Other Services

We also provide other services which are not available on the NHS. These services include:

Sickness or Accident Insurance Forms, Private Healthcare Forms, Holiday Cancellation Forms, Fitness to Travel Certificates, HGV, Sports and Driving Medicals. Ask at Reception for more details on fees.

Electronic Prescription Service (EPS)

If you get regular prescriptions the Electronic Prescription Service (EPS) may be able to save you time by saving you unnecessary trips to your GP. The Electronic Prescription Service (EPS) allows your GP to send your prescription directly to your chosen pharmacy without a paper prescription.

Find out more about the Electronic Prescription Service visit http://www.hscic.gov.uk/epspatients or speak to your practice or pharmacist.

How using EPS could benefit you

If you collect your repeat prescriptions from your GP, you will not have to visit your GP practice to pick up your paper prescription. Instead, your GP will send it electronically to the place you choose, saving you time.

You will have more choice about where to get your medicines from because they can be collected from a pharmacy near to where you live, work or shop.

You may not have to wait as long at the pharmacy as there will be time for your repeat prescriptions to be ready before you arrive

Please speak to your nominated pharmacist to activate your EPS.

Is this service right for you?

Yes, if you have a stable condition and you:

Don’t want to go to your GP practice every time to collect your repeat prescription.
Collect your medicines from the same place most of the time or use a prescription collection service now.

This service is not suitable for all patients. It may not be suitable if you:

Don’t get prescriptions very often.
Pick up your medicines from different places.

How can you use EPS?

You need to choose a place for your GP practice to electronically send your prescription to. This is called nomination. This could be a pharmacy local to your home or work address.

Ask any pharmacy or a member of the reception team to add your nomination for you. You don’t need a computer to do this.

Can I change my nomination or cancel it and get a paper prescription?

Yes you can.

If you don’t want your prescription to be sent electronically, tell your GP.

If you want to change or cancel your nomination, speak to your nominated pharmacist or dispensing appliance contractor.

It is important to tell them before your next prescription is due or your prescription may be sent to the wrong place.

Is EPS reliable, secure and confidential?

Yes. Your electronic prescription will be seen by the same people in GP practices, pharmacies and NHS prescription payment and fraud agencies that see your paper prescription now.

Sometimes dispensers may see that you have nominated another dispenser. For example, if you forget who you have nominated and ask them to check or, if you have nominated more than one dispenser. Dispensers will also see all the items on your reorder slip if you are on repeat prescriptions.

Benefits of EPS

More efficient and convenient for patients and staff.
Reduces paper.
Safer, faster and more efficient.
Patients don't have to visit their GP for a prescription.
Patients won't have a paper prescription to lose.

For more information visit http://www.hscic.gov.uk/epspatients or your pharmacy.

Enhanced Services For This Practice

GP of Choice Scheme - Please be informed that this surgery is not participating in the GP of Choice Enhanced Service Scheme.

Out of Area Scheme - Please be informed that this surgery is not participating in the we are not participating in the Out of Area Enhanced Service Scheme.

GP Appointments

We offer convenient times to see GPs to suit the needs of our patients, these are:

Pre Bookable appointments
Book on the day appointments
Urgent Adult and Children on the day appointments
Home Visits
Telephone Consultations
Online pre-booked appointments

Extended Access Appointments, this is when the practice is closed

If you require an GP or nurse appointment during the evening or weekend, you can contact your practice and request a 7-day access appointment, available from 18:30pm-21:30pm on weekday evenings, and from 9:00am – 1:00pm on Saturdays and Sundays at one of three sites across Bolton. Get in touch for more information.

We also offer appointments at the community hubs located at Deane Medical Centre Waters Meeting and Winifred Kettle Health Centre West Houghton

Practice Nurse Appointments at the community hubs located at Deane Medical Centre Waters Meeting and Winifred Kettle Health Centre West Houghton

HCA also available at the Community Hubs

You can book an appointment by:

Telephone : 01204 463246

HCA & Nurse Appointments

We offer convenient times to see our Advanced Practitioner and Practice Nurse to suit the needs of our patients, these are:

Pre-bookable appointments

Booked appointments throughout the day
Home visits
Telephone consultations

You can book an appointment by:

Telephone 01204 463246
Visiting the surgery

Our Advanced Practitioner is available for appointments relating to:

ECG
Blood Pressure Monitoring
Bloods
Smoking cessation
Welfare Chats
NHS and NPC Health Checks
Influenza Clinics (winter time)
B12 Injections
Weight Management, Exercise advice and referral
Alcohol advice and referral
Screening Programmes

Our Nurse is available for appointments relating to:

Diabetes Testing and Monitoring
Monitoring of Respiratory condition such as COPD and Asthma
Heart disease monitoring and annual reviews
Stroke Monitoring
Dementia Reviews
Learning Disability Reviews
Welfare Checks
Travel Vaccinations (please ring or call into the surgery to complete our request form the nurse will then contact you with an appointment)
Childhood Immunisations
Post-natal appointments
Elderly Monitoring
Influenza Clinics (winter time)
Pneumonia Vaccinations
Family Planning Advice

Clinics

Chronic Disease Management Clinics

Our nurse is here to help you to manage your health. We provide health checks every year if you have any of the following conditions:

Heart Disease
Diabetes
Asthma
Stroke
Chronic Obstrtuctive Pulmanary Disease
Underactive Thyroid

Child Immunisation Clinic

The practice nurse is available to administer immunisations and our GPs will do the baby check.

Please contact our Reception for dates and times of our clinics.

Travel immunisations

Influenza clinic (winter only)
Phlebotomy
Pneumonia
Weight Management
Smoking Cessation

Travel Risk Assessment

Our practice nurse holds a travel vaccination clinic for our patients. Please see this page for more information and to fill in the risk assessment form.

Blood Tests

The practice will supply you with a blood form if you need a blood test, this will either be given to you at surgery or will be sent to you in the post as part of our Annual Review recall system.

Please check whether your form asks you to fast. If you are required to fast, please have only sips of water for 8 hours before the test. Please take any medication as normal.

You will need to contact the surgery between 7 to 10 days later to receive the results of your blood test and find out what you need to do next.

Directions

The practice is located in the south-west corner of Bolton, on Deane Road (A676).

From the town centre, leave Bolton at the end of Deansgate, continue South on Moor Lane until you reach the junction of the Deane Road (A676), Derby Street and Trinity Street. Continue along Deane Road about 500m. The practice is located on your left hand side.

Out of Hours

Routine GP and Practice Nurse appointments when your practice is closed

EVENING and WEEKEND APPOINTMENTS in Bolton’s Extended Primary Care Service

As a patient at our practice, if you would like to see a GP or Practice Nurse for a routine appointment in an evening or at the weekend, we are able to offer you weekday evening and weekend appointments at one of the Bolton GP Extended Access Hubs in Bolton.

Bolton’s GP practices have joined together, through their Federation, to offer appointments in the evenings and at weekends. These appointments are with Bolton GPs and Bolton Practice Nurses and are available at a via the Extended Primary Care Service provided by Bolton GP Federation on behalf of practices across Bolton.

You can make an appointment to see a Doctor, an Advanced Nurse Practitioner or Practice Nurse in one of the Hubs in the same way as you book appointments with us, through the practice Reception.

Appointments are available across Bolton hosted at the following sites:

Deane Medical Centre	Serving the South East of Bolton
Waters Meeting Health Centre	Serving the North East of Bolton
Winifred Kettle Health Centre	Serving the West of Bolton

Monday - Friday	18:30 - 21:30
Saturday	09:30 - 13:00
Sunday	09:30 - 13:00

If you wish to cancel your appointment please contact your GP practice, if your practice is closed please telephone 0161 763 8941 to cancel.

About Practice

Winter 2018 Newsletter

Download here

Other Practice Information

All GP practices are required to declare the mean earnings (e.g. average pay) for GPs working to deliver NHS services to patients at each practice. The average pay for GPs working in 3D Medical Centre in the last financial year was £53,631.55 before tax and NI. This calculation is for 0 full-time GPs and 1 locum GPs, who has worked in the practice for more than 6 months.

Information on the Baby Blues

Please click here to download a helpful sheet full of information about the 'Baby Blues'.

Cancelling Your Appointments

Our text-to-cancel services allows you to send a simple text message directly to your practice to cancel your appointment, allowing it to be given to another patient.

By letting us know if you no longer need an appointment, we can ensure we offer as many available appointments as possible.

Please note that text-to-cancel numbers are not answered and are used for text messaging only.

To cancel by phone

You can cancel by calling the surgery directly on 01204 46 32 46

To cancel by text message

Send 'cancel <your name> <date of appointment>' to 07906 474 913.

Patient Participation Groups

Patient Participation report 2016

Download the PPG report here.

Patient Participation Survey 2018

Download the survey results here

Meeting minutes from PPG

Not registered at this practice? Register now to access NHS services

Register you and your family today

About SSP Health

SSP Health manages 37 GP practices across the North West and our practices have recorded some of the highest patient satisfaction levels. All SSP practices inspected by CQC are rated as Good or Outstanding. We have locations in Salford, Bolton, Sefton, Cheshire, Cumbria, Tameside, Burnley, Wigan, St. Helens and Widnes.

Register with a GP

If you live near one of our practices, register you and your family today with an NHS doctor.

Pre-register online now and confirm your details with your local surgery.

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You can use our 'text-to-cancel' service,
find your text to cancel number.

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